Caffeine Club Rewards is a Customer Loyalty Rewards Program by mCaffeine that rewards its users for being loyal Caffeinators. Here, users can earn bean coins against every prepaid order made on the website.

No. The placement of prepaid orders makes you eligible to earn bean coins. Users placing a COD order shall not be entitled to earn them.

A bean coin is earned on every rupee spent on prepaid orders. In order to earn bean coins, you must be signed in to your account. Additional bean coins can be earned through various activities outlined above.

The Caffeinators are entitled to avail free products only when a paid product needs to be added in order to avail the free product in exchange for bean coins at up to a 50% discount. For example, a Coffee Lover will receive a 10% discount, while a Coffee Addict will get a 50% discount. For instance, to avail a FREE product worth Rs. 500, the user will have to redeem 5000 bean coins. However, a Coffee Addict will only need to burn 2500 bean coins, whereas a Coffee Lover will redeem 4500 bean coins..

Upon enrollment, all members automatically qualify for Tier I (Coffee Lover), until the Caffeinators earn 5000 bean coins to reach Tier II (Coffee Addict).

Yes, coins expire within 12 months of your latest purchase, if you do not make another purchase or complete any more activities after the date of your last purchase. Eg. If the last purchase was made on October 30, 2021, and no purchase or activities were made thereafter, the coins will expire on October 30, 2022.

If you cancel an order and change it, the bean coins earned will be adjusted based on the final activity. Eg: In case, you have earned 1000 bean coins on an order which you cancel later, the freshly earned coins will be deducted from your total. Similarly, if you changed your order of a product worth 500 bean coins to another one worth 600 bean coins, the additional 100 coins will be credited to your account.

You will find your latest offers and rewards on the Rewards page after you log into your mCaffeine membership account. Please note that once you redeem a discount or reward, it cannot be returned or reused. If you return an item, the coins you earned from that item will be deducted from your coins balance.

No. Your bean coins are non-transferable, non-redeemable, non-exchangeable and non-refundable for cash. They can be redeemed only against the attractive offerings listed above.